A UX audit, in simple terms, is the process of auditing, or evaluating the user experience (UX) of a digital product. Be it a website or an application, a UX audit identifies areas of improvement. It is important as it helps improve usability, increase conversions and enhance brand reputation.

At TAV UX Agency, our team of experienced UX designers will conduct a comprehensive UX audit for your digital product to analyse it and provide you with in-depth insights and recommendations for improving your user experience with a digital experience audit.

Poor navigation, slow page-load times, confusing layouts, unclear messaging and accessibility issues are some of the issues hindering user experience that a UX audit identifies. We, at TAV UX Agency, use a data-driven approach to reveal such issues and provide recommendations for improvement. When these issues are addressed, overall user experience is improved and user satisfaction is highly increased.

A web usability audit, which is part of a UX audit, helps in improving website conversions by identifying usability issues and making practical recommendations for improvement. We identify the areas of your website that are causing users to drop off due to loss of interest using a data-driven approach.

Post successful identification of the problems, we provide recommendations on how to fix those problems, which might be improving website speed, simplifying the checkout process, or simply optimising calls-to-action. By helping you implement these changes, TAV UX Agency helps you improve your website conversions and increase revenue.

The size and complexity of the digital product being audited usually determine the duration of a UX audit. TAV UX Agency’s UX audit typically involves user testing, a review of your website or application and a comprehensive and exhaustive report outlining our preliminary and secondary findings along with recommendations.

While we try to complete the audit as quickly as possible by using the latest technology, the process might take anywhere between a few days to several weeks, depending upon the scope and complexity of the project.

By identifying the areas of your website or application that may be difficult for users with disabilities to access, a UX audit helps improve product accessibility. Our team of adept UX experts at TAV UX Agency can provide recommendations to make your digital product more accessible, based on industry standards and best practices. When you improve accessibility, your audience range is wider and you ensure that all users have easy access to navigate to your digital product.

We, at TAV UX Agency, use a wide range of tools and methodologies to conduct a UX audit. This includes analytic tools, heat maps, user surveys, user testing software, and user journey mapping tools, which are about all the services and tools one needs to conduct a perfectly efficient UX audit. Our approach is customisable, based on the specific needs of each of our clients. By providing a personalised experience, we ensure that we provide the most effective and comprehensive UX audit possible.

The size, scope and complexity of the digital product being audited determine the cost of the UX audit. Our mission is to generate an immersive experience for every user using digital products, and thus, our pricing for our UX audit services is competitive. After discussion with our clients, we provide customised plans to fit their budget, and at the same time, not compromise on their needs. We strive to provide UX audit services of the best quality while keeping the pricing affordable and viable.

Our team at TAV UX Agency will provide you with a detailed report of our findings and recommendations post-completion of the UX audit. However, our support does not end just there. We also work with clients to implement the recommended changes and continue to monitor and optimise the digital product in question. We are working towards helping you achieve a user experience that your users will love, one that is both effective and efficient. Our primary goal is to give ongoing support and assistance to ensure your success.

Though there is no set time frame for how often a UX audit should be conducted, it is wise to conduct a UX audit whenever significant changes are made to a digital product, such as a website redesign, or a new feature launch. We, as one of the leading UX auditors, recommend that you have a UX audit conducted at least once a year to ensure that your digital product continues to meet the needs of your users as well as the set standards of the industry.

Definitely! We, at TAV UX Agency, are one of the first agencies in the market to offer remote UX audit services. We use a range of tools and techniques such as remote user testing and video conferencing to remotely conduct your UX audit. We have performed UX audits for clients from different corners of the world and are equipped to handle remote UX audits for you. Contact us to know more about our remote UX audit plans.

A UX audit is quite different from a website usability audit test in terms of parameters of evaluation. While a UX audit is a comprehensive evaluation of the user experience of a digital product, a usability test is just an evaluation of specific tasks or interactions within a digital platform. Tools such as analytics, user surveys and expert reviews are used by a UX designer to conduct a UX audit, whereas a usability test is usually conducted by a usability expert and involves observing users complete specific tasks or interactions within a digital environment.